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PALLET SPECIFICATION - continued The Customer is obliged to ensure that all its Consignors and Consignee’s comply with the Carrier’s
Issue Repor�ng Procedure.

No claim will be considered if the Customer, Consignor and Consignee do not sign the Carrier’s
• document PLUS addi�onal copies are supplied by the Customer to enable The Carrier to return
Proof of Delivery and endorse on the Carrier’s Proof of Delivery regarding any issues i.e. damages
suchdocuments. and / or shortages and / or product temperature devia�ons and / or product returns.
• It shall not be the obliga�on of the Carrier or its representa�ves to check quan��es loaded
anddelivered at the loading and delivery points or the contents of the pallet. The Carrier’s No claims will be considered if the Customer, Consignor and Consignee do not complete the
undertaking shall be limited to transport a shrink-wrapped pallet. LMC Express (Pty) Ltd accepts no relevant documenta�on and / or do not complete the relevant documenta�on to the Carrier’s
liability for the number of cartons and / or boxes and / or containers etc. within the framework of a
specifica�on.
palle�sed consignment.
• LMC Express (Pty) Ltd wishes to stress that a clear wri�en full name and signature must be entered
The Customer is obliged to comply with all the condi�ons as stated on the relevant document(s) in
by the Consignee (Receiver) on the LMC Express (Pty) Ltd Waybill upon delivery to all Consignee’s.
order to qualify for considera�on of a credit request to the Carrier.
1.5 Customer Communica�on:

LMC Express (Pty) Ltd accepts not responsibility for mistakes on bookings for consignment if the
booking has not been made on the LMC Express Portal. HALF PALLET SPECIFICATION
It is the duty of the Customer to ensure that all contact details are correct on the LMC Express
System. It is important to have correct contact details to whom invoices, rate adjustments, booking No claim will be considered if our pallet specifications have not been adhered to:-
confirma�ons must be sent to.
It is the duty of the Customer to ensure that the Consignor (Dispatching Warehouse) and Consignee
(Receiving Warehouse) details are correct. Please note that the e-mail address for the Consignor � Flat top, covered with a hardboard
� Pallet Footprint: 1 m x 1.2 m; Four-way Entry Pallet
and Consignee is used to email LMC Express Booking Confirma�ons.
� Load Height: 90 cm / 900 mm
All correc�ons can be made on the LMC Express Portal.
LMC Express (Pty) Ltd accepts no responsibility for any mistakes if the above are not adhered to. o Full Pallet Rate will be charged if height is exceeded and / or the top of the
loaded pallet is not flat and covered with hardboard.
� Maximum Weight:
1.6 Claims o Route CPT – JHB / JHB – CPT: 450 kg
The Customer shall be en�tled to report damages, shortages, product temperature devia�ons and o All other Routes: 425 kg
product returns as follows: No claim will be considered if the relevant procedure, as stated per o Penalty of R3.50 per kilogram if weight is exceeded.
report, has not been followed. � Correctly Labeled and Shrink-wrapped:-
o Top of pallet must be Shrink-wrapped.
No claim for shortages will be considered for deliveries to Distribu�on Centres. We strongly o Informa�on on the Label and Waybill overrides the informa�on on the Booking.
recommend that Consignors strap all their pallets in a crisscross manner with custom made tape � Half pallet service is only available on selected Routes.
prior to handing pallets over to LMC Express (Pty) Ltd. � Half pallets will be stacked on top of each other: ensure that your packaging is strong
enough.
The Carrier’s drivers shall be issued with repor�ng documents which the Customer must complete � Bookings for full pallets may not be changed to half pallets on the day of loading as we
to report damages and / or shortages and / or product temperature devia�ons and / or product have already reserved a full pallet space for the customer in our planning.
returns. (Alterna�vely, request that The Carrier e-mails / faxes the applicable document to the � Our General Terms and Condi�ons and Pallet Specifica�on apply in all aspects.
Customer.)

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