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Clinical Apollo Consultants’
2019 Telemedicine CSR Academics Recognition Research
Excellence Homecare Achievements

• A platform called Kite Pro was created by Medvarsity. This platform is first-of-its-kind in the space of ed-tech.
Medvarsity's Kite Learning Management System is developed on a leading open source frameworks and
therefore, provides extensive capabilities for customization, integration and reporting. Kite is a cloud-hosted
scalable learning management system with in-built multi-tenant capabilities. The company has been successful
in leveraging Google's cloud platform in order to provide the global audience-base with an exceptional learning
experience and at the same time, ensure infrastructure scalability to handle higher load on a case to case basis.

Kite Pro Platform

• Medvarsity received over 6000 enrollments in 2019.
• Medvarsity experienced an expanded reach and engagement with over 60 hospitals in 2019.
Customer Satisfaction

Customer Satisfaction (CSAT) measures were used to assess users' satisfaction with the product while Net
Promoter Score (NPS) measures were deployed to assess the users' loyalty.

The following were the rating:
100%
100% 96% 97%
92% 93% 94%
90%
90% 87% 86%
80% 80%
80% 76% 76% 76% 75%
71%
70%
60%
50%
40%
30%
20%
10%
0%
Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18
CSAT NPS

103