Page 19 - IA QMS BI

ISO 9001:2015 Clause in PDCA

PLAN DO CHECK ACT

4 Context of the 5 Leadership 6 Planning 7 Support 8 Operation 9 Performance 10
organization evaluation Improvement
8.1 Operational planning
7.1 Resources
4.1 Understanding the 5.1 Leadership & 6.1 Actions to address & control 9.1 Monitoring,
organization & its commitment risks & opportunities measurement, 10.1 General
context 8.2 Requirements for analysis &
7.2 Competence evaluation
products & services
10.2 Nonconformity
4.2 Understanding the 6.2 Quality objectives & 8.3 Design &
needs & expectations of 5.2 Policy planning to achieve 7.3 Awareness development of products 9.2 Internal audit &
interested parties them corrective action
& services
5.3 Organizational roles, 8.4 Control of externally 10.3 Continual
4.3 Determining the 7.4 Communication provided processes, 9.3 Management
scope of the QMS responsibilities & 6.3 Planning of changes improvement
authorities products & services review
7.5 Documented 8.5 Production & service
information provision
4.4 QMS & its processes
8.6 Release of products
&
services

8.7 Control of
nonconforming outputs

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© GLOBAL QUALITY EXCELLENCE ACADEMY SDN. BHD.
© GL O B AL QU ALI TY EX C ELL ENCE A C ADEMY SDN . B HD .