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HUSA
MUST HAVE
CULTURE
On our bad days we...
• Makeexcusesforourselves or others
• Pointfingersandblame
• Avoidconflictratherthan have the courageous conversation
• Complainaboutothers behind their backs
We always deliver on commitments and hold others to the same standard
• Holdourselvestoahighstandard
• Ownourfailuresaswellasoursuccesses
• Lookfirsttoourselveswhenthingsgowrong
• Stepupwhenyouseeaneed
• Addresslackofaccountabilityinothers,regardlessofrole
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