Page 2 - 61st Street Service Corp. COVID-19 Vol. 1

Employee Assistance Program
(EAP)
Licensed counselors are prepared to take calls from employees or household members who are experiencing fears or anxieties related to COVID-19.
Call: (800) 311-4327
Visit: www.guidanceresources.com Company Web ID: GEN311
Benefits Guide: page 21
Benefits Advocacy Center
(BAC)
If you are enrolled in 61st Street Service Corporation benefits you have an advocate that will help you navigate your healthcare plan and answer your benefit coverage and claims questions.
Call: (212) 326-3300
Monday – Friday, 8:00 am to 5:00 pm EST Benefits Guide: page 13
Virtual Doctor Visits
For a Virtual Visit with a Columbia provider, you’ll need:
• A scheduled appointment
• A Connect patient portal account.
Go to https://www.myconnectnyc.org/MyChart/ signup
• An iOS or Android mobile device (smartphone or tablet)
• A strong and stable internet connection
To be connected to a Columbia provider call:
(877) 426-5637
Volume I
Medical Plan UnitedHealthcare Choice Plus HRA
Lab Test for COVID-19 is covered at 100% in-network and out-of-network.
Initial Primary Care Office visit to diagnose COVID-19 is covered at 100% in-network and out-of-network.
Call: (844) 637–7501 Visit: www.myuhc.com Benefits Guide: page 7
Prescription Drug Plan UnitedHealthcare
Early Refill Option: A one-time override is allowed to obtain an early prescription refill for all covered medications with available refills.
Mail Order Option: Get a 90-day supply of eligible medication, automatic refills (if eligible) and free home delivery.
Visit: www.myuhc.com Benefits Guide: page 9
401(k) Retirement Plan
These are uncertain times and Transamerica is here to help. Participants can call (800) 755-5801 or
log on to the website at: www.transamerica.com/ portal/home
Benefits Guide: page 18
If you have questions, your 61st Street Benefits Team is here to help:
Servicecorpbenefits@cumc.columbia.edu
2020 Benefits Guide | Anytime, Online!
http://online.flipbuilder.com/djbs/ocgc/