Page 113 - Image Packaging-Stock Packaging Catalog 2024

TERMS AND CONDITIONS

GENERAL INFORMATION TERMS & CONDITIONS

PLATE INFORMATION & IMPRINT COLORS BAG & BOX SIZES
All custom printed products require a printing plate. All items listed in this catalog show approximate sizes and may vary in actual dimension.
- Hot stamping requires the creation of a metal plate RETURNED CHECKS
There will be a handling charge on all returned checks. We reserve the right to change customer
- Ink imprinting requires the creation of a rubber plate terms to C.O.D. because of a returned check.
Note: Plate charges are a one-time fee per logo. Please note that imprints of more than one PRICES
color require additional plates for each additional color. Plate pricing includes up to 45 square Prices are subject to change without notice. Should any of the prices listed in this catalog be in er-
inch coverage for bags and 20 square inch coverage for boxes. Plates larger than 45 square ror, you will be notified at time of order and charged the correct price. All prices are in U.S. dollars.
inches for bags and 20 square inches for boxes require a special quotation - please call for
details. SHIPPING
All in-stock merchandise is shipped via FedEx unless the shipment requires a commercial carrier.
Calculating Square Inches: All freight charges will be added to your invoice.
(Logo width + 1 inch) x (Logo height + 1 inch) = Total Square Inches
OPEN ACCOUNTS
- Four Color Process printing will incur an initial set up fee.
Terms are net 30 days. There is a 1.5% service charge added per month on any past due balance.
MILL RUN PLASTIC BAGS INK IMPRINTING COLORS: Initial orders require deposits that will be determined by us based on customer years in business
Burgundy (PMS 208U), Dark Blue (PMS 287U), Dark Brown (PMS 4975U), Dark Green (PMS and previous credit history supplied on credit application. Should collection be necessary on past
348U), Gold (PMS 872U), Green (PMS 361U), Grey (PMS 431U), Pink (PMS 219U), Lavender due accounts all costs such as legal, attorney, outside collection agency and finance charges will
(PMS 2415U), Light Blue (PMS 3005U), Light Brown (PMS 469U), Maroon (PMS 188U), Ochre be passed on to customer.
(PMS 143U), Orange (PMS 1655U), Purple (PMS 2685U), Red (PMS 485U), Silver (No PMS), Tan BACK ORDER POLICY
(PMS 153U), Turquoise (PMS 322U), Yellow C
If an item is out of stock, we will back order unless requested to do otherwise. If we wish to cancel
your order due to lack of stock, you will be notified immediately.
Note: Additional colors available upon request - please call for details.
COLORS
ARTWORK GUIDELINES All stock colors may vary on items and sizes within a product range.
Artwork must be supplied black and white camera-ready, to exact size and color-separated. If
your artwork requires us to change art size, transform a rough layout or set type, you will incur CUSTOM BAG & BOX ORDERS
art charges which will be quoted at the time. Photocopies, business cards and stationery are not Custom made to order bags are subject to 25% over or under runs. Custom made to order boxes
acceptable forms of camera-ready artwork. on minimum quantity orders are subject to 1 case per size over or under runs. Custom made to or-
der boxes on large quantity orders of 2500 pieces or more are subject to 10% over or under runs.
We accept art in either PC or Mac based formats - Adobe Illustrator, InDesign or Vector PDF files
preferred with fonts converted to outline. MILL RUNS
All custom mill orders are subject to plus or minus 10-30% over or under runs. Please check with
If placed images (scans) are used in Illustrator, scans must be included with the job. Scans your Sales Representative or the Customer Service Representative when placing your order.
should be 600 DPI or higher.
RETURNS
We will also accept the following formats: Encapsulated Postscript (.eps) and Portable Document No merchandise may be returned to our warehouse without prior authorization.
Format (.pdf).
Request for return due to manufacturing defects or an error in filling the order must be submitted
Acceptable media include CDs. within fifteen (15) days after receipt of merchandise. Please include your invoice number on your
return request so that your account will receive proper credit.
Art files should be compressed using WinZip or Stuff-it to guard against corruption and to reduce
the file size. All merchandise must be returned in its original carton.
No returns will be accepted after 30 days.
Artwork may be emailed to info@imagepackaging.com. Subject line should contain PO# or
company name for easy referencing to your order. Stock items are subject to a restocking charge. Please call for applicable charges.
Note: A copy or printout of all digital and emailed artwork must accompany the purchase order to DAMAGED SHIPMENTS
ensure digital file accuracy. No claim can be honored if merchandise is used or without original carton.
FEDEX SHIPMENTS
PROOFS Damaged cartons: At time of delivery do not remove contents until inspected by the driver.
One black and white proof will be submitted for all new custom printed orders. Orders will not Notation must be marked on freight bill with a signature.
be scheduled for production until signed proof approval is received. All artwork becomes our Concealed damage: Leave damaged merchandise in its original carton and hold for
property unless otherwise discussed.
inspection. Notify FedEx immediately so an inspection can be arranged.
Note: Orders canceled after artwork being proofed will incur a cancellation charge plus any art, FREIGHT SHIPMENTS
plate, special material or die charges.
The ICC requires that the consignee (you) file claims with the trucking company. We
LOGO/TRADEMARK SAMPLES IN CATALOG cannot file for you.
All logos or trademarks used in our catalog are solely for the purpose of showing imprinting Damaged cartons: Same procedures as FedEx.
capabilities and are not intended to reflect or imply endorsement of the products by the Concealed damage: Leave damaged merchandise in its original carton and hold for inspection.
companies the imprints represent. Designs are not available for sale to anyone other than the Prices subject to change without notice.
parties expressly authorized by the owner of the design. By submitting artwork to Image
Packaging, Elmira, NY, customer represents that the use or display of artwork will We accept Visa, MasterCard and American Express.
not violate any applicable laws or client restrictions, and hereby agrees to defend and hold
Image Packaging, Elmira, NY, harmless.

607-739-3667 | 800-793-2095 113 www.imagepackaging.com