Page 26 - Cover RAC Orient HB 3-31-2020.pub
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Chapter Three


                   Third Floor (Figure 7 page 21)

                   Using the B&C wing elevators (1, 2 and 3), we rise to the third floor. On
                   the left side of the elevators is a drinking fountain, and on the right side a
                   restroom. This is true of all floors except the first, where the restrooms

                   are outside the dining rooms, and floors 5-7, where there are no drinking
                   fountains.

                   Directly opposite the elevators is the office of the Retired Officers Corpo-

                   ration (ROC), which offers a variety of services within its means, scope of
                   authority,  and  abilities,  and  is  open  to  all  residents  of  Freedom  Plaza.
                   Services include but are not limited to: notary public, faxing, Tricare for

                   Life Express Scripts new order and refill requests, assistance with survi-
                   vor issues (i.e., death notifications and paperwork), insurance claims and
                   Medicare selection assistance, wheelchair  and walker  ID  tags and per-
                   sonal affairs support.  They have a paper cutter, paper shredder, staplers,

                   and hole punches in a variety of sizes for resident use.

                   In  addition,  ROC  will  host  memorial  services  for  residents  who  have
                   passed  away;  they  host  Annual  Memorial  Day  and  Veterans  Day  pro-

                   grams, provide and maintain all the flags in the community, and have vol-
                   unteers who visit residents at local hospitals, Plaza West, and Freedom
                   Plaza Assisted Living.  If you need assistance with something and don’t

                   know where to turn, stop by the ROC office; if they cannot help you, they
                   will help find someone who can. They are open Monday through Friday
                   from 9 am to 3 pm. They are closed for lunch from noon to 1 pm and on

                   major  holidays.  All  ROC  services  are  free  of  charge.  Phone  (813)  633-
                   4467.  For more detailed information about ROC see chapter 9.  Tune in
                   to 98.1 or HD Channel 732 for the Freedom Plaza In-house Network on

                   your TV (FPN).

                   On with the tour: Turning right or east out of the elevators, you pass the
                   restroom and the Maintenance Shop/Office on your right and The Club

                   Room on your left. The blood pressure kiosk is located outside the door
                   to the Club Room on the balcony.

                   At the end of this “A” corridor is a balcony, which overlooks the Atrium.

                   Turning right, you enter the Resident Resource Room open 24/7 to all



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