Page 70 - 70843_NSAA_SummerJournal2016
P. 70
Risk Management
asked if the resort had any memorable stories to share, Keith School student working with the program, founded in
Dean, manager of security and services, replied: “Do we 2011 by two then-11-year-old downhill ski racers, Corinne
ever. A prosthetic leg found floating around in the lazy river Hindes and Katrine Kirsebom (featured in the Summer
of the Water Park…and no one has claimed it, going on 2014 issue, page 5).
two-plus years. We use it as a conversation piece around the
office. Dentures that no one has claimed, two sets. A set of Warm Winters teen volunteers work with more than
three wigs that no one has claimed. Adult toys and adult cos- 30 ski areas in California, Colorado, Idaho, Maine,
tumes. Oh, and a stripper pole left in a room.” Montana, Nevada, New Mexico, New York, Utah, Vermont,
Washington, Wisconsin and Australia. The program has
While such forgotten treasures are no doubt the source inspired hundreds of volunteers to collect items from 32 ski
of infinite amusement among employees, ski areas never- resorts in 12 states, and delivered thousands of coats, hats,
theless are serious about their lost and found offices, and mittens and more to homeless people throughout the area.
make every effort to match up misplaced items with their (For more information, call 925-210-1633, emailwarmwin-
rightful owners. At Sun Valley, for example, when items go ters.org@gmail.com, or visithttp://warm-winters.org).
unclaimed for a day, they are stored at the Village’s Moritz
building in a room with “amazing organization and a As with the clothing that ski areas graciously donate to
methodical system that tracks everything from sets of skis to shelters (and as with my buddy’s ski boots), the hope is that
left gloves to scarves that have gone unclaimed for a couple many of these misplaced, abandoned, or forgotten items that
of weeks,” said Lusk. turn up will enjoy a similar fate, finding new life in the hands
of appreciative new owners. In other cases (e.g., dentures,
And, like many ski areas, Sun Valley donates wigs, and stripper poles), there’s always the possibility the orig-
unclaimed items to local nonprofits such as homeless shel- inal owner will return to claim a cherished possession.
ters and to Warm Winters, a San Francisco Bay area-based
program created to “Partner With Ski Resorts to Clothe John Brice founded Snow Sports PR in 2009 and has been
the Homeless.” Sun Valley became involved with Warm honored by the states of Utah and California with Best PR
Winters after being contacted by a Sun Valley Community Campaign awards. Contact John at John@SnowSportsPR.com.
The Snowsports Industry's Leading eCommerce & Reservation Platform
Control your own pricing
and payment policies
Manage type, timing, and
naming of your products
Interface directly with industry
leading POS systems
Reach mobile customers with
Responsive Commerce design
Get a demo, learn more: Inntopia.com
68 | NSAA JOURNAL | SUMMER 2016

