Page 14 - THE COACHING HUB Brochure

Why Conflict Resolution Skills are

so critical in organizations

Only 31% of managers feel that they

can deal with workplace conflict

Managers

spend over
Damage, HR 20% of their
sabotage, and spends 5 time dealing

theft by hours per with conflicts
disgruntled week

staff is high dealing
with a Low productivity and

conflict low engagement due

to the stress caused by

workplace conflict

What Can an Organization Do?

❖ Develop conflict resolution competencies in team
leaders

❖ Train staff on self-mediation skills and effective

feedback mechanisms

❖ Assess the levels of workplace conflict on a

regular basis