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Something's Brewing Partner BSA Member
Tailored Products

and Services

Digitisation allows us to track
purchasing patterns and
customer preferences, we can
communicate to specific
customers about products that
will be of interest to them and we
can even find out what products
customers searched for that we
don’t currently carry in our range
– and supply them!

team, AI tools are a powerful addition,
providing rapid responses to frequently
asked questions and freeing up the time
of customer service teams to provide

product support and assistance with
more sensitive service issues. This level
of responsiveness is critical in today's
fast-paced service sector.
The Puly Verde cleaning range
available from JES By embracing digital tools and
technologies, wholesale businesses like
Customer ours at Jaguar can enhance the service

Support we offer our customers from start to
finish in an increasingly competitive
market. As adoption of technologies is
With digital tools, our customers
can easily track their orders, changing the way in which coffee shops
receive updates on current operate then this is also true of the
shipping status and get alerts supply chain behind them.

about stock availability or Thank you to Helen Taylor, Director at
product restocks. JES for this article.
To find out more about Jaguar visit
Implementing AI-driven www.jesuk.com

technology in the customer SEPTEMBER/OCTOBER. 2024 | ISSUE 38
service arena is something that
must be considered carefully.
Used wisely and crucially
alongside a knowledgeable and 12 Albury Close
accessible customer service
Reading, Berkshire RG30 1BD
12 Albury Close
www.jesuk.com
Reading, Berkshire RG30 1BD
Benefits of Digitisation for Jaguar Espresso Systems
www.jesuk.com

www.beveragestandardsassociation.co.uk