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Something's Brewing Partner BSA Member

innovations - from QR code menus and
pre-order apps to rota and payroll

management systems - can streamline
operations and reduce friction for both
staff and customers. AI also takes the
CAFFÈ spotlight, with live demonstrations

showcasing how it can optimise menus,
CULTURE’ S predict trends, and fine-tune product
offerings for maximum impact.

CAFFÈ INSIGHTS

PROGRAMME

Caffè Culture's Caffè Insights
Programme promises to be one of
the most impactful talk
programmes in the past two
decades.

Over two energising days, more than
30 experts, insiders, and innovative
operators will share real-world
strategies for building profitable coffee
businesses in an increasingly
challenging environment.

Curated by Caffè Insights partner John
Richardson, he describes the current
hospitality landscape as a game of two
halves: a storm of inflation, rising
interest rates, surging wage costs,
evolving consumer behaviour, and
aggressive competition, offset by a
wave of remarkable solutions that
barely existed a year ago. This duality
frames the entire programme, where
the challenges are clear, but the
opportunities are extraordinary.

Attendees will learn how forward-
thinking cafés are leveraging technology
to enhance efficiency, profitability, and
customer satisfaction. Case studies and
expert panels will highlight how digital John Richardson at Caffѐ Culture 2024

JULY/AUGUST. 2025 | ISSUE 43