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account. By having a change management process, the
organization has control over changes and can ensure that all
changes have been formally reviewed, approved, tested,
documented, and implemented correctly.
The use of consistently enforced procedures allows for the rapid
detection of any events of non-compliance. A process should be
practical, based on sound business and security requirements
and not impede the natural flow of business. Outdated or
cumbersome systems will frequently be bypassed - leading to a
loss of credibility for the authority and necessity of the systems
and management processes. Methods must be seen as
mandatory, not just optional ways to implement the intent of the
policy.
Standards
Standards, like procedures, are also used to facilitate compliance
with the policy. A standard for tools, applications, platforms,
and elements used within an organization allows the
organization to control what types of devices and applications
are connected to the corporate network and simplifies the
purchasing, training, maintenance, patching, and configuration
of systems. The use of standards may integrate with licensing
systems that control the number of users and licenses available
for proprietary software. Without having standards, the
maintenance of systems and equipment may be very costly and
challenging. The help desk would need to learn how to support
multiple systems, carry various types of replacement equipment,
and struggle with inconsistency between rules, configurations,
and patch management. The costs of purchasing hardware or
software may also be higher if purchases are not made on a bulk