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Local Managers

            Security is everyone's business, but a critical factor in creating a
            culture of information protection and the enforcement of
            security principles is the role of the regional managers. Local
            managers have the day to day interaction with their staff. They
            are in the best position to notice any security issues and remind
            everyone of the requirement to follow security procedures.
            Following security procedures must be seen as an absolute,
            mandatory requirement - not merely a suggestion or optional
            activity. Local managers are the people in the best position to
            enforce this. However, most local managers only see themselves
            as business representatives and focus on their functional role in
            business activities. They frequently see security as the
            responsibility of another department and perceive the security
            group as "friendly enemies" that are more interested in stupid
            rules and procedures than in supporting their department's
            requirements. This is an attitude that needs to change. Local
            managers are accountable when there is a security violation
            where a user in their department is allowed to ignore security
            procedures. In the end, it is the local manager that is one of the
            most important members of the security team and therefore
            needs to understand the role and reasons for security in their
            area of responsibility. More and more organizations are moving
            in the direction of continuous auditing and control self-
            assessment. These approaches require the local manager to be
            more involved in designing, monitoring, and reporting on
            security controls and measuring the effectiveness of those
            controls. The security team also needs to work with the local
            managers to ensure that the security procedures and policies are
            reasonable, up to date, and relevant.
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