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done. Since there is now a reduction in the time it takes for orders to be placed and
received by clients.
Vendor relationships
A critical factor when it comes to vendor relations for a business is being able to rate
the performance of its vendors. This will be based on elements agreed by both parties
(the company and its vendors). And, such performances include factors like deliveries
to the company’s warehouses including depots; vendor raw material inventory among
others. The internet has been used to monitor these areas.
Customer service
The internet has made it possible for customers to have 24-hour access to a business
firm’s customer service department making it possible for companies to be notified of
any problem or service issue. Now apart from providing another option for customers
to contact a company concerning service issues this has helped improve
communication flow between business firms and their customers.
About the Author
Davis Miller is a regular contributor at many sites. He is very famous for his articles
on business and technology. He is also doing guest posting at the site for warehousing
Los Angeles.