Page 66 - E-Commerce
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              done. Since there is now a reduction in the time it takes for orders to be placed and
              received by clients.

              Vendor relationships

              A critical factor when it comes to vendor relations for a business is being able to rate
              the performance of its vendors. This will be based on elements agreed by both parties
              (the company and its vendors). And, such performances include factors like deliveries
              to the company’s warehouses including depots; vendor raw material inventory among
              others. The internet has been used to monitor these areas.


              Customer service

              The internet has made it possible for customers to have 24-hour access to a business
              firm’s customer service department making it possible for companies to be notified of
              any problem or service issue. Now apart from providing another option for customers
              to  contact  a  company  concerning  service  issues  this  has  helped  improve
              communication flow between business firms and their customers.

              About the Author

              Davis Miller is a regular contributor at many sites. He is very famous for his articles
              on business and technology. He is also doing guest posting at the site for warehousing
              Los Angeles.
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