Page 26 - Green Builder May-June 2020 Issue
P. 26

Consumer anxiety. When housing
                                                                                                  terms are correlated with coronavirus
                                                                                                  keywords, the topics of rent, paying an
                                                                                                  existing mortgage and, to a lesser
                                                                                                  degree, new home purchasing show up
                                                                                                  frequently in social postings.



                   “Still Booked Solid”




                   Ted Clifton, Owner/CEO               GB: How are you retaining employees?  We are still booked solid for about two years,
                   Clifton View Homes and Zero-         TC: Despite the Governor’s orders, we have   and nobody has cancelled.
                   Energy Plans LLC, Bellingham, WA     continued working where we have the products   GB: Any material shortages?
                                                        to do so. We have a very strict policy of only one
                                                                                             TC: Certain products are simply unavailable due
                   GB: Is the coronavirus changing your   person per job site, and NO trips to the store if   to the Governor shutting down the suppliers.
                   business?                                         you need more supplies. The   GB: What changes will the coronavirus
                   TC:  We are in a state that has                   lumber yards will deliver to   impose upon the building industry?
                   shut down all non-government                      the doorstep, so they don’t   TC: I fear we are going to lose a lot more small
                   residential and commercial                        need  to  come in,  and  we   builders and subcontractors who don’t have the
                   construction, so yes.                             don’t need to go out. This will   staying power to weather this storm. I do not,
                   GB: How are clients reacting?                     only be a temporary change,   however, foresee any lasting changes in the way
                   TC:  Our customers don’t  know                    but will continue as long as   we build homes as a result of this. That being
                   what  to  do.  They are stuck with                there is significant risk from   said, I think a lot more people will be thinking
                   half-finished homes, and banks                    the virus.              about indoor air quality. Also, priorities may
                   that want them finished on time,                  GB: Have you changed    shift to features people feel are “must haves,”
                   but we are not allowed to work. We                selling techniques as well,   now that they have been cooped up inside their
                   cannot get doors, because our door                and what’s the impact?  homes for a month or more—but so far, I haven’t
                   supplier is also shut down by the                 TC: No. As with Zero-Energy   seen what those might be.
                   Governor. Without doors, we can’t install the   Plans LLC, we are already offering the right
                   finish trim, even if we did “sneak in” and work.  product at the right time. It’s too soon to tell.

                   Note: Ted Clifton asked us to mention that his design company, Zero-Energy Plans, has had a more-positive COVID-19 experience than his construction
                   firm, and has seen positive growth during the COVID-19 crisis, with more inquiries and more sales of plans for high-performance homes. The State
                   of Washington was scheduled to re-open in four phases shortly after this interview was conducted (starting May 5). In the second phase, new
                   construction would be allowed to resume as an essential business. —Editor

                   20  GREEN BUILDER May/June 2020                                                        www.greenbuildermedia.com




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