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Women's Work                                                    By Shelli Chosak, Ph.D.







         Dear Dr. Chosak,                                        many women who have experienced the humiliation of a philan-
                                                                 dering husband. But my question is not about me.   It is about my
         I have a difficult time at work dealing with conflict.  My usual   children.   They are pre-junior high and as much as I have tried to
         method is to avoid it at all costs and run away. It has gotten to the   keep it from them, they have made comments that make me real-
         point where my effectiveness and productivity is suffering.    ize they are aware of my husband's infidelities.  I can sense they
         I’d like some ideas on how I can handle this better.                          are angry and hurt by his flirtations. If and when they do ask why I
         –Rhonda in Mission Valley                               stay, etc., how do I handle the subject?
                                                                  --Sad in Carlsbad
         Dear Rhonda,
                                                                 Dear Sad,
         Conflict is difficult for everyone except those who thrive on it and
         who are often the initiators.                           You are to be commended for your sensitivity to your children’s
         It helps to understand that conflict is inevitable, “The absence of   reactions to your husband’s behavior.  This has to be difficult for
         conflict is death.”  The challenge of conflict is to recognize the   all of you.  What you need to focus on is how you can attend to
         opportunity in the exchange and not the threat.  Conflict helps us   their feelings.  A question of “Why” is likely to be masking their own
         to learn and grow, whether the conflict is within ourselves or in   fears and sadness as well as concern for you.  So, figuring out a
         relation to others.                                     response to their questions is more about helping them bring their
         Part of the challenge is to notice how your beliefs and attitudes   feelings out in the open than focusing on “information.”
         shape your reactions.  If you tend to take things personally, you will   My regular response to parents who are aware of sensitive issues
         likely see conflict as a judgment of your words or actions and want   with their children is to be watchful and wait for an opportunity
         to avoid it.  Conflict is simply a difference of opinion or ideas, which   when they might be more receptive to a conversation about what
         each of us are entitled to.  Not taking things personally allows us to   they are experiencing.  That opportunity will come when they are
         have an open mind in a dialogue with another person and consider   asking questions such as you mentioned, showing feelings non-
         new ideas or alternative ways of doing things.  Needing to be right   verbally, or acting out in some way.  Even if the behavior seems   San Diego
         in order to feel good about ourselves is another obstacle to learn-  unrelated to the issue, it might be an indirect attempt for them to   Woman
         ing.                                                    express their distress. They might ask questions that are general
         Assuming conflict contains the risk of losing goodwill or a friend-  about relationships rather than specific to your situation. For ex-
         ship is understandable, but mostly avoidable with communication   ample, “Why do people stay married when they are unhappy?”  Or,
         that is clear, honest and shows consideration for the other person.   “How can you know what makes a relationship work?”  35
         It is always important to acknowledge the other person’s ideas and   Instead of addressing the question, encourage them to talk more.
         feelings about a situation:  Acknowledging another’s point of view   For example, “That’s an important question.  Can you tell me more
         does not mean you agree with them, a common mistaken assump-  about what you are thinking?” After giving them as much time as
         tion.                                                   possible to express themselves, you can ask, “When you see the
         To maximize the chances of a conflict being productive, view the   relationship your dad and I have, what feelings come up for you?”
         confrontation as an opportunity for giving and receiving feedback.    The goal is to allow them to get their feelings out without judgment
         Speak from your own feelings and thoughts, using “I” messages.  or cutting them off in any way.  Ask open-ended questions that
         Avoid using words like “Everyone else agrees with me,”  “Always”    can’t be answered with a “yes” or “no.” When they express them-
         “Never”  “You should” or other words that generalize the conversa-  selves, repeat, summarize or paraphrase what they are saying
         tion instead of making it more specific.  Also avoid bringing up  without any of your own comments.  This is called “active listening”
         the past in an effort to “load” your position.          and is one of the most valuable tools we have for effective com-
         Check out your assumptions to determine if they are causing you   munication.
         to predict a negative outcome.                          Often you will find after a discussion like this, the questions will go
         This will make you defensive and hurt your chances of a positive   away. Questions are often an indirect attempt to express or under-
         result.  Lastly, do not wait until you have built up a head of steam   stand one’s feelings, especially ones that begin with “Why?”  If the
         before engaging in a confrontation.  When your concerns are   questions persist, see if you can encourage them to express more.
         minimal, you have a much better chance of being objective and   As a last resort, getting back to your question of how to respond
         resolving the conflict peacefully.                      to “Why do you stay?” or anything similar, your answer should be
                                                                 simple: “The relationship between adults is complicated, and I real-
                                                                 ize it is difficult for you to understand at your age. As you get older,
         Dear Dr. Chosak,                                        we can talk about this more. In the meantime, just trust that I am
                                                                 making the decisions that work best for me and our family.”  Then
         I so enjoyed your column in a past San Diego Woman magazine   allow them time to respond and continue to use the active listening
         about rearing children and their self esteem.   I have copied it and   skills described above.
         given it to many friends.  Thank you!

         The news is full of it--philandering husbands, and I am one among   Please send your questions to:  Shelli@SanDiegoWoman.com
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