Page 6 - Sample Testimonials 2018/19

TESTIMONIALS

Your property will be marketed using first-class systems and top of the
line technology and information platforms, perfected through our years

of experience & the support of our global partner, Century 21. All under
our strong business philosophy of always going the extra mile. If you

thrive, we thrive. - C21 LIVING

We have known Joe Akle since 2011 when he was a Director of Oasis Property and managing
the property rental arm of this company. Oasis Property project-managed major renovations to

the property which required good financial management, delivery management, acquisition of
material and supplies and hiring of many tradesmen. Joe played a key role in project-managing

this big piece of renovation work. We are very thankful for his diligence, honesty, client-focus,
relationship and general management skills. Since the completion of renovations in April 2012,

Joe has been managing our property in Nelson Street, Annandale. We were so much impressed
with his skills and experience, we asked him to manage another property in the vicinity of the
first property. Very recently he has purchased and is the Principal of the above Real Estate. He

is supported by a team of very competent & experienced staff.

What impresses us most about Joe is:
• His friendly and professional property management service
• His focus on customer service

• His polite, but clear and strong communication skills
• He is very trustworthy, affable and always finds time to call back to assist

• His diligence in letting properties so that rental loss is minimised. Recently, he was able to
rent a place promptly without leaving the place vacant even for a day.

• His efficiency in responding to urgent maintenance and repairs as he always has access to a
pool of reliable and experienced trades people

• His organisational skills and efficiency to attend to issues and keeping us updated
• His ability and skills in coordinating maintenance without causing inconvenience to tenants
• His flexibility and client relationship management skills

• His financial management skills, efficiency and on-time issuing of Owner statements and
transferring funds to our accounts. The new format of statements is also a great improvement

with the introduction of new computer software
• Finally, very competitive management fee.

We are very pleased to have Joe and his team for managing our properties. We can have peace
of mind with Joe as manager of our properties. We will have no hesitation in recommending

Joe Akle strongly to anyone who is looking for an agent to manage their properties.