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POLICIES, TERMS &

CONDITIONS

WHEN ORDERING
• There is no minimum dollar amount for opening order or re-orders.
• All items must be ordered according to the minimum order quantities (case pack)
specified in the catalog.
• All orders are subject to acceptance at Cork Pops, Inc. headquarters. All sales are
final.
• Backorders will be shipped without notification if within 60 days of original
ship date.
• A resale certificate number must be provided at time of purchase. CA retailers
must submit a copy of their state issued resale certificate.

PRICES
• All prices are subject to change without notice.

PAYMENT TERMS
• Opening orders must be prepaid. We accept company checks, VISA/Mastercard,
American Express and Discover.
• Net 30 Terms – Please submit a credit sheet with complete trade and bank
references. Upon approval, terms will be established for reorders.
• Returned Checks: Cork Pops, Inc. will apply a $35.00 fee to your account for
checks that are refused by your bank due to non-sufficient funds.
• We encourage the use of ACH transfers for prepaid orders. Please email
info@corkpops.com for details.

SHIPPING
• FOB point is Novato, CA
• Special routing information must be specified or Cork Pops, Inc. will ship at its
own discretion. For customers inside the United States, we ship via UPS Ground
and LTL common carriers.
• Due to the nature of some of our products, particularly stemware, some items will
be shipped in oversized cartons which may result in higher freight costs.

LATE PAYMENT
• Late payments may cause delayed shipment of future orders and the revocation of
Net 30 credit terms.
• Collection costs and attorney fees will be at customers’ expense.
RETURNS/CLAIMS
• Claims must be made in writing within 7 days of receipt of merchandise. Claims
should be faxed directly to Cork Pops, Inc. – not to your sales representative.
Invoice number and date must be specified.
• Merchandise refused or returned is subject to a 20% restocking fee plus
shipping charges.
• All returns require prior approval from Cork Pops, Inc. – not your sales
representative.
• Actions such as unauthorized or unjustified returns or unapproved merchandise
destructionwill forfeit a claim.
• Price tagged or shopworn merchandise may not be returned. Seasonal/holiday
merchandise is not returnable.

CATALOG VOLUME #21

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