Page 142 - The Religion Of The Ignorant
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THE RELIGION OF THE IGNORANT

            everyone. A great many employees combine arrogance with a sense
            of inferiority. Their word counts for anything only in their field of
            work. They therefore adopt a harsh, even domineering attitude to-
            wards those who have business with them. One sees cups of tea
            being constantly emptied and refilled, a thick fog of cigarette smoke,
            employees complaining how hard it is to make ends meet, family
            problems and shopping, and carry out their work with a listless air.
                 The employees' tone of voice and bad temper make it clear they
            cannot stand the work they do. The suppliant must be constantly
            pleasant to those who will actually be doing the work. Asking too
            many questions may irritate them. In all probability, no reply will be
            forthcoming to the questions he asks, which are silenced with a
            harsh look. One can even hear reprimands the whole time.
                 However, this image of the difficult, bad tempered, know-it-all
            civil servant in public offices emerges only in the presence of poor,
            ignorant or oppressed people who come to the office. In contrast,
            civil servants who are members of the Religion of the Ignorant never
            display that kind of behavior before wealthy, well-dressed people of
            high rank. On the contrary, they treat them with the greatest respect,
            even though this is generally not a genuine, but a vulgar respect
            stemming from an inferiority complex and a lack of identity. In all
            probability, the civil servant has something to gain from the respect
            shown to such people. Yet since this is an important value judg-
            ment, the civil servant necessarily feels respect for the wealthy per-
            son—respect that may be described as a mixture of envy and
            admiration. The vulgar, self-interested Ignorantist character can be
            seen here very plainly.
                 Adherents of the Religion of the Ignorant regard all this as per-
            fectly normal and ordinary, in the same way that fish are unaware of
            the water around them. Ignorantists are not aware how unreason-

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