Page 109 - 0622-Leveraging Up FINAL ebook Joanne Linden 06162020v5_Neat

Leveraging Up!

Knowledge

We’ve all heard that saying, “the more you know”. As

Admins, continue learning and education is important to us

– it motivates us and drives us to reach goals and help others. We
have many opportunities to educate those around us – this is where

you can get creative. When it comes to learning about different
cultures, reading does a world of good. Make time to examine

publications from around the world, as well as podcasts or blogs
about cultures. These days, the resources for learning are vast.

Maybe you’ve noticed that there is a large portion of your office that

is bilingual. Create activities and opportunities to learn those other
languages. Maybe a language a month and encourage others to

learn through activities. Embracing cultural aspects that are dear to

those team members around you will not only make them feel
included but valued.

Skills

The goal of training – in awareness, attitude, and

knowledge – should be skills that allow organizational leaders and
employees to make cultural competence a seamless part of the

workplace. The new work environment is defined by understanding,

communicating, cooperating, and providing leadership across

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