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Empathy and compassion are adaptable management styles and tools. We might
think we are acting with empathy from our own lens - as children, as parents, or with influence from previous employers. Until we see actual examples of strong leaders who are deeply compassionate, we cannot improve within ourselves.
- Tracy Petrillo EdD MSRD CAE, Commission on Dietetic Registration
A key takeaway for me from the virtual working environment has been an increase in developing those critical skills that demonstrate empathy. The most significant has been listening more. Colleagues need to talk, and as leaders we have become better at suspending judgement and focusing on what others are really saying. Listen more, speak less.
- Damien Pigott
Empathy is a key component of character that differentiates great leaders. A leader without empathy is ruled by the wrong emotions. At that point, artificial intelligence is a better option (at least it would be logical).
- Steven Potratz
Empathy has become even more critical for managers and leaders, as we’ve seen trends of stress, burnout, and lack of focus in employee populations. Empathy is the first step toward creating psychological safety, which in turn allows for a more open dialogue between managers and their staff. This conversation is what empowers managers to communicate the right message at the right time to boost productivity and improve staff retention.
- Janis Ericson, PRO Unlimited
Empathy is a core leadership competency. You must be able to see the world from the eyes of others to motivate or lead them.
- Cindy Dumont McManus
#TeachingEmpathy
Empathy is a learned behavior. It needs to be instilled in people!
- Carole A. Meade, Training Pros
Empathy should be part of what is taught to small children in school. Obviously, it is not taught enough at home. Everyone should be supportive of each other.
- Yvonne Ball, Orange County Corrections
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