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Obligations
You must satisfy the following obligations when installing a security camera system:
• Install one of the approved security camera systems (listed below). If an unapproved system (for
example GoPro) is used to record video or audio inside the vehicle, you can be fined $533.
• Display the approved sign on all entry points to your vehicle, and have the sign clearly visible inside
your vehicle.
• Comply with all legislative privacy protections relating to the download, use, disclosure and disposal of
camera recordings (Part 9, Transport Operations (Passenger Transport) Regulation 2018).
• Externally focused forward or rear facing cameras are allowed in all personalised transport vehicles,
however, these cameras must not record images or audio of persons inside the vehicle. Camera
specifications and the download of images from these cameras
are not regulated by the Department of Transport and Main
Roads (TMR).
• Only approved security cameras in a personalised transport
vehicle may face inwards - recording the driver or passengers -
while a personalised transport service is being provided.
Who can download recordings from personalised transport
security camera systems?
Only the Queensland Police Service and persons authorised by the Department
of Transport and Main Roads (TMR) can perform downloads from personalised transport security cameras.
How much does it cost to download recordings?
Downloads are free and penalties apply to any person who sells a download recording.
How long after an incident can footage be downloaded?
If you have a complaint about an incident that happened in or about a personalised transport vehicle, you are
encouraged to contact the authorised booking entity, the operator or the Queensland Police Service as soon as
possible to allow time for the download.
Downloads of recordings from a personalised transport security camera system should be made within 168 hours
(7 days) after the incident to avoid the overwriting of the recording.
What measures are taken to make sure privacy protections are followed?
TMR conducts regular audits to ensure that all aspects of the security camera program are complied with.
Transport legislation has tough penalties for any person caught tampering with a security camera system or using
downloaded recordings illegally.
What if my camera has a fault?
It is a personalised transport operator’s responsibility to inform TMR that an approved security camera system is
not fully operational and to arrange for the system to be fixed or replaced.
A Fault Notification Form must be sent to TMR and kept in the vehicle while the system is not operational.
If the camera system cannot be fixed, operators will need to replace the camera system with a currently approved
security camera system.
DRIVE A2B magazine · November 2019 37

