Page 3 - LHP News Autumn 2018
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WELCOME TO LHP
…your new 12,700 home landlord. What’s next…
As you know, Boston Mayflower and Shoreline came As our vehicles aren’t due for renewal until June
together in April 2018. By coming together, we are 2019, we have made the decision to not change
combining our strengths to achieve more, creating a their livery now as it would not be cost effective.
more resilient business, with the capacity to invest It’s much better value for money to wait until the
more in existing and new homes. contract ends next year and change the logo and
branding then.
So, what has happened since the big day…
We’ll also start to roll-out joint systems and
Well, we have a new name and logo. A new website, processes.
a new telephone number and new email addresses.
We also have a new board and executive. You’ll What about repairs and Telecare?
have started to notice our new branding on signage,
ID badges and uniforms as the two organisations You can still report repairs online, through Do it
come together as one. And the rest of our signage Online or on the telephone. We are proud of our
will continue to change over the next few months. repairs satisfaction results and a key ambition of
LHP is to build on these more.
Behind the scenes, we are busy bringing the two
organisations together, looking at the best practices We’d like to offer more repairs in-house, saving
of both companies. money and giving us greater control over the
standard of service you receive.
We remain a charitable community based
organisation that channels profits back into services You can still access our Telecare service if you need
and projects that benefit you – our customers and it and we’re currently looking at how we can extend
local neighbourhoods. this service to customers in North East Lincolnshire
to help older people remain in their homes and stay
independent.
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