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ON-THE-JOB INSTRUCTIONS

Read the home health care agency memo and answer the questions.

: New Home Health Aides
: Carline Joseph, Director SUNSHINE HOME HEALTH
Welcome to our agency. We are happy to have you on our health care team. Please be sure to
follow these important guidelines.
1. All clients must be treated with courtesy, dignity, and respect. They have a right to not be
discriminated against based on race, national origin, religion, age, sex, or handicap.

2. A client’s living place and property must be respected at all times.
3. Clients have a right to privacy. Disclosure of a client’s personal, nancial, or medical information
is strictly forbidden.
4. Caregivers may not accept gifts from clients, nor may they borrow funds from clients.
5. Caregivers shall not provide any form of medical care or assistance that is not in their job
description or for which they are not trained or certi ed.

6. Notify the agency immediately of any change in the client’s medical condition.
7. Know what to do in the event of an emergency.
8. Notify the agency of a planned absence as far in advance as possible so that alternative coverage
can be arranged.
9. Have the client or a family member contact the agency regarding any request for a change in the
visit schedule.

10. Notify the agency of any concerns about the client’s welfare, including elder abuse/neglect and
unsafe conditions in the home.

1. Which guideline relates to money matters? 3. According to the memo, if an aide can’t go to
A. Guideline 2 work, who will take care of the aide’s client?
B. Guideline 4 A. a family member
C. Guideline 6 B. another client
D. Guideline 9 C. another caregiver
D. a medical assistant
2. What would be an example of disclosure as the
term is used in Guideline 3? 4. If this memo had a subject line, what would best
A. sharing information about the client with express the director’s main purpose for writing it?
others A. Your Client’s Rights
B. talking with the client B. Welcome to Our Team
C. talking with the client’s family about a change C. When to Notify the Agency
in schedule D. Guidelines for New Aides
D. sharing information about the client’s welfare
with the agency

DEMONSTRATING A PROCEDURE

Using YouTube, WikiHow, or another source, search online for a demonstration of how to treat a simple medical problem

or do a first-aid procedure. Write out the instructions. Then prepare a media presentation. Make screenshots of the steps
or video-record your demonstration. Present the procedure to the class.
Suggestions: how to treat a nosebleed; how to stop hiccups; how to apply a tourniquet; how to perform rescue breathing;
how to perform the Heimlich maneuver
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