Page 425 - eBook Version 8 Book 1 of 2 JUL 2022

Research Administration SOP No: R-Rec-105
SOP Title: Documenting Telephone or Email Encounter/visit
2. In the Setting Menu select Audio from the tabs on the left side of the screen.
(Note: Your audio devices may vary from the screen captures provided in the following steps.)
3. Use the drop down arrow in the Ringer Alerts section to select the audio device you wish to use to sound the ringer when the Jabber soft phone rings. All Devices is selected by default.
4. Use the drop down arrow in the Speaker section to select which audio device to be used to listen to callers. If using a headset make sure it is plugged into and configured for your computer. If it is a powered unit make sure it is turned on. Click on the arrow in the gray circle to test that the audio is working properly. If you do not
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