Page 4 - Modul Pelatihan Koperasi
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DAFTAR ISI
KATA PENGANTAR ........................................................................................................................... ii
PETUNJUK PENGGUNAAN MEDIA .............................................................................................. iii
DAFTAR ISI......................................................................................................................................... iv
DAFTAR GAMBAR ............................................................................................................................. v
BAB I KOPERASI DAN SEJARAH KOPERASI ............................................................................ 6
A. Pengertian Koperasi .................................................................................................................... 7
B. Sejarah Perkembangan Koperasi .............................................................................................. 10
C. Fungsi dan Peran Koperasi ....................................................................................................... 18
D. Prinsip dan Tujuan Koperasi ..................................................................................................... 19
E. Jenis dan Bentuk Koperasi ........................................................................................................ 22
BAB II KESEHATAN KOPERASI DAN ASPEK PENILAIAN KESEHATAN KOPERASI .. 29
A. Pengertian Kesehatan Koperasi ................................................................................................ 30
B. Penilaian Kesehatan Koperasi ................................................................................................... 31
C. Keberhasilan Sebuah Koperasi ............................................................................................... 100
BAB III UJUNG TOMBAK KOPERASI ADALAH PELAYANAN ........................................... 106
A. Kualitas Pelayanan .................................................................................................................. 107
B. Partisipasi Anggota ................................................................................................................. 110
C. Karakter Kreatif ...................................................................................................................... 116
D. Inovasi Produk ........................................................................................................................ 135
E. Kepuasan Anggota .................................................................................................................. 140
DAFTAR PUSTAKA ........................................................................................................................ 149
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