Page 22 - GBC English Winter 2022

Published quarterly and distributed to every golf course operator in Canada, Golf Business Canada is a uniquely targeted and comprehensive look into all the departments of a golf operation. To send your feedback on this edition, please contact the editorial team at ngcoa@ngcoa.ca.
Golf Business Canada
Another busy summer day of thirsty golfers enjoying the new patio at Kingsville G&CC.
The 2022 golf season was an interesting paradox – our industry is currently as popular as ever, with busy tee sheets across the country, but at the same time, hiring and retaining quality staff, especially in your F&B depart- ments, has never been more difficult.
The labour market in Canada remains very tight (see the “The Challenging Labour Market”, Golf Business Canada, Summer 2022 edition). Specifically, in the foodser- vice industry which saw a 14.2% decrease in the workforce from 2019 to July 2022.1
These labour issues will persist next season and into the future. So, how will you succeed with your F&B in 2023? Let’s look across the country to golf courses that were able to sort through the staffing issues and not only provide a great product for their golfers, but also achieve financial success from their F&B department!
CREATE GREAT OUTDOOR DINING
The pandemic has significantly affected consumer’s purchasing decisions and personal comfort levels over the past few golf seasons. Due to the pandemic, outdoor dining and entertaining have never been more popular. So, have you incorporated this into your club’s offerings?
Kingsville Golf & Country Club, in Southwestern Ontario, took outdoor dining to a new level during the summer of 2022. With a significant decrease of indoor dining and prime unused outdoor space available, the management of the club made the decision to invest in “dining al fresco”!
22 Golf Business Canada