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Why Companies Retain Us To Manage Amazon
No Operations Training From Amazon
Amazon provides no operational training on their systems beyond a short on- line tutorial. Any issues/problems you can only be addressed via email, and the issues go to India for resolution. Oh.......and the operations rules change constantly.
If you do make operational mistakes, Amazon either issues you chargebacks, or in some cases locks your account. This costs you both lost sales and real dollars in penalties.
Effort
Talent
Knowledge
How We Make Amazon Work For You
We ship orders to Amazon every day from our own warehouse, so we are constantly up to date on all the latest procedures. Our training staff walks you through every detail of operations protocol when you become a client, and then the staff is available to help you solve any operational, billing, or remittance issue.