Page 150 - The UnCaptive Agent
P. 150
CHAPTER NINE
THREE ESSENTIAL FUNCTIONS
OF YOUR AGENCY AND
HOW TO STAFF THEM
The difference between success and failure is a
great team.
—Dave Kirpan, Founder and
CEO of Likeable Local
None of us is as smart as all of us.
—Ken Blanchard, The One Minute Manager
When I joined my agency twenty-five years ago, we
had an internal debate about whether our agency was
a service organization or a sales organization. Let’s be
