Page 54 - Rachel Delaney
P. 54
User Journey G oing on a da y tr ip
Brief
stroage
the car
it back in car
out of strogae
Taking it out of
Taking it back out
Using the walker
Unfolding it for use
Folding and putting
of the car to go into
taking it to the car
Putting it in the car
Getting walking frame
Scoping and User Reseach
Inital research
Typical walkers are not
Good experience good for storage and the
Pyhsical experince back to front folding
mechanism is not user friendly
Bad experience
Emotional experince Walkers can we quite big and Design proposal
lifting them in and out of vehicles
PP Pain point can be di cult for older persons
