Page 46 - Caitlin Cole

User Dietician

Who What When Who What When CONTEXT MAPPING

• User of the prouct • Using the hydrogen • 30 minutes after every meal • Specialist • The source for • Only when the
• When experiencing digestive
referral
dietician
• User’s Family test symptoms product notices
• Logging the food • Using the users alarming feedback
• Logging symptoms • App can be used at any time results from the trends
• Taking the product product • After the product
on the go has had enough

• Using the app time for trends
Where Why How
Where Why How

• To identify their • Eat food • Dieticians • To help the user • Product offers
• At home clinic advice to seek
• At work trigger foods • Wait 30 min • Hospital with their diet medical experts if
• In restaurants • To understand • Blow into Product Context of Use • Home visits • To diagnose an the results are
• On the go what food to hyrdogen • Online illness if needed alarming
• In school/college avoid tester appointment • To arrange hospital • User can bring the
• Receive appointment for
reading treatment results to show
the dietician

Manufacturer Distributer

Who What When Who What When

• Manufacturer of • In contact with • After • Boots

the product the medical design is • Chemists • Selling to • When product is
• device company complete and • Consumer product customer ready for sale
• Manufacturing approved distributers • Advertising • When stock is
all of the internal • When any product • Delivery drivers • Recommending available

and external needs maintenence
components

Where Why How Where Why How

• Factory of the • In order to get the • ABS • In store • Pro t for supplier • Displaying
• Injection Moulding
manufacturer product on the • Online store • Pro t for store in store
market • Product inspection • In transit • Help consumer needs • Marketing
• To help people • Product testing • Preventing illness • Selling to
with digestive from worsening customers
issues • Customer
service
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