Page 9 - Jamie Purcell
P. 9

Packaging                          Assembly                            Operation                           Storage


































                 User 1        Good information provided       Cheap Materials              Could be easier to hold             Can get stuck in the stand



                 User 2        No foam support inside          Big button                   Metal piece could be detacthable    The 2 piece stand is unnecessary


                 User 3        Misleading brand name           Cant tell what the button is  Too big and strong for the amount of   Takes up too much space
                                                                                            milk its used for

                 User 4        Cheap looking                   Could have smaller more      Handling is limited because the button is   Easy to store because you can sit it
                                                               powerfull batteries          at the top making it awkward to hold  on the counter

                                                                                                                                                                06
              Out of Box Experience                        To understand the users pain points when interacting with my chosen product to
                                                           find an opportunity of improvement
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