Page 57 - Liam Bowkett
P. 57

Empathy Testing


           Universal Design





                                                                                                                             Excited

                            Intrigued




                                                 Confused










                                                                                        Fustrated







                                       Started to open the door       Started to open the door    Opening the detergent door     They turn on the product
















                Start                                                                                                                              Finish

                        The users were intrigued with   Inserting the clothes into the   Inserting the clothes into the   Fustrated with how to find the
                        the product                   washing machine                 washing machine              right detergent
   52   53   54   55   56   57   58   59   60   61   62