Page 44 - Patricie Koci
P. 44
Universal Design
Benchmarking
Market Research
“Self-checkout is a retail technology that
enables customers to scan, bag, and pay for
their purchases independently without cashier
assistance.”
These technologies can increase
customer satisfaction by eliminating
long wait times and streamlining the
checkout experience.
Most of these technologies
96% of grocery stores offer self-checkout heavily rely on the store’s
tills. loyalty program apps, which
can single out people that do
Over 50% of European retailers not use technologies.
offer the self-scanning options such
as the Scan&Go scanners.
