Page 36 - Area 7 PPP

2. Maintain a high level of communication between the
library and other departments. We will:

• keep faculty and staff informed of current library

developments.
• Encourage student’s use of library resources.

• Provide specialized reference services to faculty.

3. Assist students and staff in becoming competent in their
use of the library. We will:

• provide class presentations.
• Assist with class library assignments.

• Provide bibliographic instruction on new library

technologies and reference resources.
4. Provide and maintain an accurate, relevant, and timely

reference collection that fulfills the needs of the ISU.

5. Provide a conducive learning environment.

6. Provide easy access to the reference staff.
7. Maintain a professional, highly trained reference staff.

8. Provide the most current library reference technologies.

a.Policy

Reference books are for library use only.

1.Reference queries

There are two types of reference queries:

a.The ready reference/directional queries

The questions may be just a request for a direction

of the location of a certain material and which

involved a very limited search of the collection or even

none at all.