Page 36 - Learning and Development SOP Handbook
P. 36

PCI


                                        COMPLIANCE






     Change in Procedures:
     Any changes in procedures must be approved by the Operations Department, and the
     changes must comply with PCI DSS policy.


     What is PCI Compliance?
     PCI DSS Compliance is a set of standards and guidelines which protect personal
     information and ensure security when transactions are processed using a payment card.
     The standards are set by the PCI Security Standards Council, an organization founded by
     American Express, Discover Financial Services, JCB International, MasterCard
     Worldwide, and Visa, Inc. in 2006. If you accept credit or debit card payments in your
     practice then it is your responsibility to keep cardholder information secure and
     confidential. Failure to meet compliance standards can result in fines or even the loss of
     the ability to process card payments.




                         Post Payment on Insurance Pro. If payment was process directly
                         through the Insurance Provide, list payment as CC to Company
                         or CC to agency if payment was process through gTalk portal.












      Open Website                                                                                     Email
      and follow PCI                                PCI                                                receipt
      Compliance                                                                                       and
      Procedures to                                                                                    Insurance

      process              Vendors                                                                     card if
      payment          ACCC  Infinity         COMPLIANCE                                               requested
                                             Over the Phone Process Flow
                        Dairyland                                                                      by
                                                                                                       customer
      Determine if Payment
      will be process through
      the Insurance Provider

      or gTalk portal


                                                    Thank the customer
                                                    and disconnect line
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