Page 26 - A-MAX IT Helpdesk Training Guide
P. 26

vi. Resolving InsurancePro Issues

                   1.  Missing reports and InsurancePro running slow
                          a.  Rebuild the Data Cache
                                  i.  Open InsurancePro
                                  ii.  Click Online Storage
                                 iii.  Select Rebuild Data Cache
                                 iv.  Close off InsurancePro, then Log back in


               Screenshots show the steps to rebuilding the data cache in InsurancePro




                                                                                                        Step 1: Click on
                                                                                                        Online Storage




                                                                                                        Step 2: Select
                                                                                                        Rebuild Data Cache































                                                                                                           24
   21   22   23   24   25   26   27