Page 8 - Spectrum VOIP Stratus Call Center Reporting
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SpectrumVoIP | Stratus - Call Center Reporting
NOTE: An additional UI configuration is required for Inbound,
Outbound, and Missed Calls. Please reference the Call Center
Reporting section of What Are The Portal UI Configuration Settings?
for specific UI Configuration information.
NOTE: You can click the checkboxes in the first column for Call Queue
statistics to graph them individually, as shown in the above figure with
the different colored rows. Clicking the first column header, which
shows the bar graph icon, toggles all check boxes on or off.
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