Page 5 - Medicaid New Client Welcome Guide
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Communication Policy:
EMAIL: If email communication is your preference we invite you to
email us at anytime. You may also use this as an option to send
supporting documents to us for your case. Rest assured, your
emails will be returned within 24 business hours.
TELEPHONE: As our client, you're not an interruption of our
work, but the purpose of it; and protecting you, your
family, and your future is what we strive to do each and
every day. Please reach out to us anytime.
IN-PERSON MEETINGS: While our main office is located
minutes from Downtown Orlando, we also have a satellite
location in Altamonte Springs. Should you wish to
schedule an in-person meeting please reach out to us to
request an appointment. We are also available for virtual
meeting should that be more convenient for you.
TEXTING: We do utilize two way texting services at our
firm. You may receive text messages from our office
throughout the processing of your case and if you
prefer this method of communication please feel free
to text us back.
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