Page 2 - Scoop February 2022

DDS NEWSLETTER
People and Technology Working Together

DDS is planning for the future by expanding technology! One very exciting project on the horizon is the ad-
dition of license renewal Kiosks. The Kiosk is similar to those used by the Department of Revenue at 53 Kroger
locations. DDS is working on joining DOR at those Kroger locations enabling customers to renew their vehicle
registration and drivers license at the same time!

In addition, DDS has asked for the funding to place Kiosks at 15 CSCs with high renewal demand. This gives
customers another option. They will be able to renew and print an Interim from the Kiosk instead of waiting to
be called to the counter for the same service that the Kiosk will provide.

This will be time saving for the customers, and it will enable our driver examiners to have additional time to as-
sist those customers who have more complicated transactions. DDS will always need examiners, and the kiosk
project will not reduce the number of examiners for the agency. The kiosks will only supplement the important
work of our examiners as we continue to see population growth in Georgia.

FY 2019 FY 2020 FY 2021
CSC NAME Renewal Renewal Renewal
ALPHARETTA 51,619 28,459 30,853
ATLANTA 49,928 29,429 24,095
CUMMING 35,418 20,194 25,326
DECATUR 40,707 23,310 22,953
FAYETTEVILLE 24,789 13,266 20,275
FOREST PARK 36,547 21,467 21,228
GAINESVILLE 34,075 18,743 22,924
KENNESAW 31,087 16,343 20,341
LAWRENCEVILLE 50,426 30,573 31,159
LITHONIA 27,854 16,798 21,919
LOCUST GROVE 25,795 13,934 16,698
MACON 24,143 11,260 15,918
MARIETTA 55,947 31,796 29,505

NORCROSS 64,907 42,805 39,177
SAVANNAH 31,277 16,336 19,520
TOTALS 584,519 334,713 361,891

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