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COMPUTER SYSTEM SERVICING NC II - CBLM

INFORMATION SHEET 3.2-3
COMPANY POLICIES ON THE USE AND MAINTENANCE OF

EQUIPMENT

Learning objectives:
1. Know the importance of company policies.
2. Identify job description to job performance.

COMPANY POLICIES ON THE USE AND MAINTENANCE OF EQUIPMENT
A policies and procedures manual is a book that describes in detail
policies, or rules, and procedures that identify the course of action to be taken
to address a policy issue.
An example of a policy would be company rules that address smoking
tobacco products in the workplace. Specifically the policy could state that
smoking is not allowed within 25 feet of the building. There must also be a
procedure to follow in case the policy is violated.

 Job Descriptions
 Job descriptions are a very important part of any policies and procedures
manual. Each employee should have a job description contained within the
policies and procedures manual that outlines exactly what is expected on
a daily basis. A job description for a receptionist may state that the
receptionist must be seated at his desk to greet clients and answer the
phone except while on authorized breaks.

 The procedure involving the job description may require the receptionist to
contact his immediate supervisor if it becomes necessary for him to leave
his desk for any reason other than an authorized break.

 Job Performance
 An employee who is not performing according to the specifications
identified in her job description is a liability. The policy toward such an
employee could be that any employee that fails to perform her duties as
outlined in her job description will be issued three warnings.

 The procedure to be followed in this instance could be that any supervisor
who identifies that said employee is not performing the job as identified in
her job description must be given a verbal warning first. If the problems
persist, a written warning would be issued. Finally, if the nonperformance
were to continue the policy could call for a termination notice.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 17 of
City CATION SYSTEM Mario Elmer B. 44
SERVICING NC II Tolo Revision #___