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Quality  India





        Consumer Awareness Programme                        from Raipur and nearby cities. Mr. Ajay Kumar Sharma,
                                                            Jt. Director, NABCB, briefed the participants about the
                                                            significance of Voluntary Standards, Technical Regulations,
        NABCB, in its process to educate consumers and consumer   Complaint Handling Process and the measures to be taken
        organizations in small cities about Quality of Products and   into consideration while lodging consumer complaints. Ms.
        Services, organised Consumer Awareness Programmes in   Chinmayi Salooja, Accreditation Officer, NABCB, educated the
        partnership with Consumer Coordination Council (CCC) at   participants about the role of Accreditation and Product and
        Raipur on 29th Nov 2019. The programme was inaugurated   Systems Certification for assuring quality.
        by Shri Amarjeet Bhagat, Minister for Food &Civil Supply and
        Consumer Protection, Chhattisgarh. He urged the consumers to
        be well informed. He requested the consumers to come forward
        and register complaints as it is necessary to improve the system.
        He assured that government would take strong measures to
        implement Consumer Protection.
        The programme was attended by approx. 120 social and
        consumer activists representing Consumer organizations



        International News






        NABCB delegation attends the                        programme for personnel certification bodies during the
                                                            meetings. NABCB also signed the Mutual Recognition
        annual meetings of IAF and ILAC in                  Arrangement (MRA) of the International Accreditation Forum

        Frankfurt, Germany                                  (IAF) for its accreditation programme based on international
                                                            standard, ISO/IEC 17024 (Conformity assessment - General
                                                            requirements for bodies operating certification of persons which
        IAF – ILAC Joint Annual Meeting was held in Frankfurt, Germany   specifies criteria for the operation of a Personnel Certification
        from 21st - 30th October 2019. The delegation from NABCB   Bodies). Mr. Rajesh Maheshwari, CEO, NABCB, received the
        consisted of Mr. Rajesh Maheshwari, CEO, Mr Mrutunjay Jena,   certificate from IAF Chair.
        Director and Dr Aparna Dhawan, Jt Director.
                                                            Dr. Aparna Dhawan attended the joint meeting for ILAC
        The meetings of various working groups on Management   Marketing and Communications Committee and IAF
        Systems Certification, Certification of persons, Product, Medical   Communications and Marketing as the APAC CPC Chair. During
        Devices, and GHG, meetings of task force on competence of   the meeting members analysed marketing strategies, reviewed
        AB assessors were attended by NABCB delegation. NABCB   informative materials, case study videos for World Accreditation
        also secured international equivalence for its accreditation   Day 2020 theme.







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