Page 25 - Make Up Your English

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Keep in mind that a good beauty therapist helps,
informs, teaches, and treats people. This means
that you not only apply treatments, 02
but you also have to listen to the
problems they have, discuss the M
personal issues they want, and A
provide the most useful advice,
information and instruction need- K
6 attento, che pr€sta attenzione
ed. 7 atteggiamento E
Whether you work in a large 8 adatto, adeguato
luxury day spa or in a small local 9 da ultimo, ma non da meno
salon, be punctual and never make u
the client wait for a long time. Your clients expect
a prompt3 service, but if there is a delaya, inform P
them of how long they may have to wait, offer
them a seat and a coffee or other refreshmentss.
Always greet customers with courtesy, welcome
them to the salon and introduce yourself when
meeting your client.
Be professional, but also attentiveó and have a
pleasant attitudeT.
Remember that you must be clear when you
describe treatments. In addition to that, inform LANGUAGE FOUNDATION
the client about costs and times' It termine issue è usato qui con il significato di
Be sure that the treatment and the product you questione/problema. Può signifcare anche pubbli-
choose are suitableE and, above all, safe' Always iazione o eiliziane, risultata o esito. fespressione cf
ask for information about the client's state of health. usue significa in guestione, fn dfscussione ' To .have
The salon and everything inside it must always issues significa invece avere difficoltà con qualcosa
be perfectly clean and well-maintained' The o qualcuno.
..g. tn. point at issue is skin care' (It punto in
atmosphere must be calm and transmit a sense discussione è la cura della Pelle)
of efficiency. Treatment rooms or cubicles must The final issue of this treatment is an hydrated
be perfectly clean, warm, and private. and radiant skin. (Il risultato finale di questo
Keep yourself informed about regulations and trattamento è una pelle idratata e luminosa)
People going to a beauty salon sometimes have
respect them. issues with their bodies. (Coloro che vanno in
Last but not leaste, always keep yourself updated un centro estetico hanno talvolta ilifficottà con
about new developments and take part in refresh- il loro corPo)
er courses.

],:'\'tr',arj .: " 1:+5::1-T..-"; .
.arr- .! ,;f",,:i',, +a'"il";ii€i: '
q
Say if the following sentences are true (T) or Give translation of the following terms'
fabe (F). Correct the false ones. , Tidy
' Appearance
A good beautY theraPist:
É* is a good listener . Hygiene
;*r never Puts PeoPle at ease Skin decoration
n: has good personal hYgiene Advice
íj makes the client wait for a long time Spa
r=5 is attentive Salon
':1 Treatment room
-,:r doesn't care about safetY
+l is not informed and uPdated Regulation
,,i.:i always cares about hYgiene Updated