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Service Area Coverage almost 65% of the respondents were satisfied with the
The Santiago Water District served 23 out of the 37 water supply, quality, taste, odor, color, and pressure in
barangays of the City, corresponding to 62.16% service terms of service quality. Although the water services in
area coverage (Figure 2). This accounts for only 19,332 the City are not 24 hours, there is a sufficient water supply
active and inactive households served from the total compared to other cities in the region. The remaining four
population of 73,980 households, wherein the majority (4) hours every day are allotted for water maintenance and
lies within the city proper and adjacent barangays. treatment. There is a manifestation of good practice for
Regarding the number of connections, there are 14,801 the SWD to check and monitor their water services and
existing or active households, with 4,531 classified as water quality regularly.
inactive or disconnected.
In terms of reliability of service coverage, the water Water System Facilities
management system of Santiago City is leading ahead The Santiago Water District has 16 pumping stations
with (62.16%) service coverage. However, incurring a (Figure 3) and reservoirs (Figure 4) located in different
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water distribution loss of 3,716.43 m per day is alarming. barangays such as San Andres, Rizal, Mabini, and
These should be addressed immediately so as not to incur Divisoria to support water demand 19,332 households
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more losses for the SWD. The survey results showed that with a total volume requirement of 13,499 m per day.

Figure 2. Santiago Water District Service Coverage

Retrieved from: http://sanwad.gov.ph/
Figure 3. Santiago Water District Pumping Station