Page 7 - 2019 Annual Conference Brochure
P. 7
Seminars
(continued)
TUESDAY WEDNESDAY WEDNESDAY
MAY 21, 2:45 PM – 3:45 PM MAY 22, 1:30 PM – 2:30 PM MAY 22, 2:45 PM – 3:45 PM
SEMINAR II: SEMINAR III: SEMINAR IV:
INNOVATIVE HOSTING A INNOVATIVE
PRACTICES – FESTIVAL PRACTICES –
PART ONE A responsibility of today’s alcohol PART TWO
beverage control agency, among
The control state agencies in the many, is to provide its customers with The control state agencies in the
US, Canada, the Nordic countries educational opportunities to better US, Canada, the Nordic countries
and elsewhere, continue to improve understand taste profiles and product and elsewhere, continue to improve
customer and community service within lines, as well as to offer a wide product customer and community service within
their jurisdictions. More often than selection while at the same time their jurisdictions. More often than
not, these improvements come from encouraging and stressing responsible not, these improvements come from
within the control state community. consumption. There are several control within the control state community.
We believe this session provides jurisdictions that have taken this We believe this session provides
an opportunity to share innovative step to provide their customers with an opportunity to share innovative
policies and practice that “Advance this type of service. It’s important for policies and practice that “Advance
Our Future Value”. The agencies below, customers, whether they are licensees Our Future Value”. The agencies below,
each with 10 minutes, will present or consumers, to recognize that a each with 10 minutes, will present
their innovative practices and provide government agency can and does their innovative practices and provide
accompanying materials for attendees. provide the kind of service they have accompanying materials for attendees.
• Virginia: Emergency License grown accustomed to in other product • Utah: Product Testing, Sal Petilos
Revocation Process, Travis Hill goods categories. A “festival” can satisfy • Montgomery County, MD: Agency
many different services at once: product
• North Carolina: Building a Local selection, connecting with consumers, Video, Kathie Durbin
Coalition, Jim Van Hecke
reminding customers of “moderate” • Maine: Mobile App, Tracy Willett
• Iowa: Place of Last Drink, Jake Holmes consumption, and other legal and • Ohio: Store Branding, Lindsey
• Pennsylvania: Selling Small Sizes, operational policies. We encourage LeBerth
Dale Horst everyone’s attendance. • Virginia: Holiday Pop-Up Stores,
• Idaho: Consumer Education Program, MODERATOR Jennifer Burke
Ray Homen
Scott Gifford, VP of Control States,
Rémy Cointreau MODERATOR
MODERATOR Jeffrey L. Painter, Chairman, Virginia
Jeffrey L. Painter, Chairman, Virginia SPEAKERS Alcoholic Beverage Control Authority,
Alcoholic Beverage Control Authority, • Nicole Jordan, Director of Sales, NABCA Chairman of the Board
NABCA Chairman of the Board Marketing, Merchandising &
Distribution, New Hampshire
Liquor Commission
• Charles Mooney, Executive Director
Pennsylvania Liquor Control Board
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