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Welcome to November’s
issue of PS magazine.
It was fantastic to see so many familiar
faces at our second PSUK conference of
the year in York. With over 120 delegates in
attendance, the event provided a valuable
opportunity to listen to key speakers and
share insights. We hope you all walked away
with some actionable tips to implement in
your practices and dispensaries.
Life in a dispensing practice continues to
present challenges, whether it’s managing
margins, increasing costs, or dealing with
staffing issues. However, one thing that
has become clear in my years working with
dispensing doctors is how resilient you all
are in overcoming obstacles. The hurdles we
face today are no different from those in
the past—whether it’s price fluctuations or
supply chain issues—your ability to adapt
and stay proactive is commendable.
At PSUK, we are committed to helping
you navigate these challenges. There
are no instant solutions to some of the
market’s biggest problems, but there are
strategies that can help you drive margin
and reduce costs. By utilising the tools and
resources available through PSUK, you can
make meaningful improvements to your
operations. While it may not be a quick fix, a
thoughtful review of your prescribing habits
and stock management can unlock real,
tangible benefits.
As we approach the busy Christmas period,
one key area where PSUK members can find
immediate value is through our generic ‘Keys’
Proposition. One of the hidden costs many
practices face is the fluctuating price of
generics when your first-choice product isn’t
available. With the ‘Keys bins’ program, PSUK
members enjoy price protection on generics,
helping shield you from market shortages
and the price increases that often follow.
*based on analysis of October purchasing.
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Our ‘Keys’ proposition ensures 97%
fulfilment of orders from our Rank 1 Keys
products*, meaning you can trust that
stock will be available when you need it
most, without unexpected price hikes. This
kind of price stability and product access
is essential during periods of high demand,
such as the lead-up to Christmas, where
supply chain issues and stock shortages are
more common across the market.
The PSUK proposition team have also been
hard at work in recent months, listening to
your feedback and making improvements
designed to simplify your work, reduce costs,
and boost margins. We have introduced
several updates to the PSUK portal, including
tools to help manage out-of-stock (OOS)
products and over-tariff products, as well as
support for practices looking to develop local
formularies.
Your account managers are ready to walk
you through these new features and show
you how to take full advantage of the latest
updates. These changes are designed
with you in mind—to make your day-to-
day operations smoother and more cost-
effective.
And we’re not stopping here. Over the
coming months, we will be rolling out even
more propositions aimed at helping you stay
ahead of the challenges facing the sector.
Keep an eye out for our next updates!
So – sit back and enjoy this month’s edition
of PS magazine with a cup of tea, and feel
free to reach out to us via your Dispensing
Doctor Account Manager or via our instant
chat functionality on the PSUK website if
you have any questions about how we can
support you.
Simon Coles
Managing Director, PSUK.
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