Page 36 - CPBT - iland
P. 36
Aligning with your customer Cloud journey
1 Assess/supplement team capacity, skills & experience
Build a decision framework to identify & prioritise use-cases/applications
2 Determine what type of Cloud service to use (per use case)
Identify the best providers
3 Assess gaps in our ITOM - eg. policies/practices/users/support/operations…
Validate infrastructure & controls - eg. security, network, DR, …
4 Develop the business case & gain approval
Downselect suppliers & compare costs, SLAs, etc
5 On-board and integrate the Cloud service
Add Cloud service to catalogue/portal
6 Manage deployment, performance & consumption
Ensure appropriate governance, re-profile IT as a service broker
