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Best practices from Bechtle
The vision & the deal The struggle What we did Future steps
• Start 2016 with discussions • Very low acceptance from • Bechtle management • Order in December 2018
about Cloud Services the employees, as they felt decided to re-start the of the next 4´000 users
• Mid 2017: first 4000 CWS overruled whole project • 4´000 Users Workspace
users internally at Bechtle
• No top-down management • Weekly calls with cloud premium plus extension
• Invest $1,2 Million leadership driving rollout adoption team, sales and of existing users
and motivation project team
• Started with rollout • Additional new users
and…struggled • Project team had no • Direct connection with generating a deal size of
authority to give directives support specialists 9.500 users
• Build trust in Citrix • 3 years TRM add-on
investing time in Bechtle
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