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Business Agility and Speed of Deployment

                                                                                                       “I need to get a new

                                                                                                       Contact Center CRM

                                                                                                       application rolled out
                                                                                                       next month.”

               Typical Steps in Application
               Deployment with Traditional IT

               How long does it take?

    Identify       Create       Check        Request     Get approval to  Place PO for  Take delivery       Update           Load       Set up user
compute and    specification  application  pricing from        spend       equipment     and set up       Operating    application and  profiles and
storage needs  for equipment   licensing                                                                 System and
                                             supplier                                   configuration  configure BIOS         test         launch
                   supply        needs
   47   48   49   50   51   52   53   54   55   56   57