Page 71 - TC3-TELUS
P. 71
Cloud Based Contact Center Financial Benefits
3
2
1
0
-1 Cash Out
Cash In
-2 Year Year Year Year
0 1 2 3
Total
Cash Out -0.2 -0.2 -0.2 -0.3 -0.9
Cash In 0 0.4 0.7 1.3 2.4
Opex:
• Customer gets all benefits of a 3rd Wave Contact Center without risking capital
